Privacy Policy

Privacy Policy

Effective Date: March 10, 2025

Welcome to Hobbyclues Coin marketplace & AI Old Coin Scanner & Identifier, operated by HobbyClues.in (“we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or mobile app to buy or sell old coins, currency notes, or use our AI-based coin-value estimation tools.

1. Information We Collect

a. Personal Information
When you create an account, post an advertisement, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Location

  • Any information you include in your listing

b. Listing Information

  • Coin descriptions

  • Images you upload

  • Pricing and other details related to your listing

c. Automatically Collected Data
We may collect certain data automatically through cookies and analytics tools:

  • IP address

  • Device information

  • Browser type

  • Pages viewed

  • App usage activity

  • Time spent on the site/app

d. AI Tool Data
When you use the AI Coin Value Calculator, we may process:

  • Images of coins uploaded

  • Metadata related to the image

This data is used only for coin evaluation and improving AI accuracy.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage user accounts

  • Display your ads to potential buyers

  • Provide AI-based coin value estimates

  • Improve platform performance and user experience

  • Prevent fraud or misuse

  • Send important notifications and service updates

  • Provide customer support

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with:

  • Service providers (such as hosting, analytics, image-processing, and security partners)

  • Law enforcement (if required by law or to protect legal rights)

  • Technical partners that assist in AI processing (non-identifiable form only)

All service providers follow strict confidentiality and security standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Save your preferences

  • Improve browsing and app experience

  • Analyze user activity

  • Display relevant content

You can disable cookies in your browser settings, but it may affect website/app performance.

5. Third-Party Analytics and Advertising Services

Our platform uses trusted third-party services to analyze app usage, improve performance, and display advertisements.

Firebase
We use Firebase services provided by Google for analytics, crash reporting, and performance monitoring. Firebase may collect device identifiers, usage information, and diagnostic data to help us understand how users interact with the app and improve stability.

Google Analytics
Google Analytics may collect anonymized usage data such as device information, app interactions, session duration, and usage patterns. This helps us understand how users interact with our services and improve functionality.

Meta Audience Network
Our app may display advertisements served by Meta Audience Network. Meta may collect device information, advertising identifiers, and interaction data to deliver relevant ads and measure ad performance.

These third-party services may process data according to their own privacy policies:

🔐 5A. In-App Purchases, Subscriptions & Payments

Our application may offer optional in-app purchases, premium features, or subscriptions through Google Play.

  • All payments are securely processed by Google Play Billing.
  • We do not collect or store your payment details such as credit/debit card numbers.
  • Payment information is handled directly by Google in accordance with their privacy and security policies.
  • Pricing may vary based on your country, taxes, and Google Play policies.

Subscription Details

  • Some features may be offered as auto-renewing subscriptions.
  • Subscriptions automatically renew unless cancelled before the renewal date.
  • Users can manage, cancel, or review subscriptions anytime via their Google Play account settings.

💸 5B. Refunds & Billing Disputes

  • All refund requests, cancellations, and billing issues are handled exclusively by Google Play.
  • We do not have access to process or approve refunds.
  • Refund eligibility is determined by Google Play’s refund policies.
  • Users must request refunds directly through their Google Play account.

🔒 5C. Data Related to Purchases

When you make a purchase, we may receive limited transaction information such as:

  • Purchase status (successful/failed)
  • Product or subscription ID
  • Order reference (non-sensitive)

This information is used only to:

  • Activate premium features
  • Verify purchases
  • Prevent fraud or abuse

We do not store sensitive financial information.

6. Data Security

We use industry-standard technical and organizational measures to protect your data.
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Edit or delete your account

  • Request removal of your listings

  • Opt out of marketing messages

  • Request data deletion

  • Contact us for clarification anytime

To exercise these rights, email us at contact@hobbyclues.in

8. Children’s Privacy

Sell Old Coins Online & AI Old Coin Value Calculator is not intended for users under 18 years.
We do not knowingly collect personal information from minors.
If you believe a minor has provided data, please contact us for immediate removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When updated, we will revise the Effective Date at the top of this page.
Continued use of the platform after changes means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: contact@hobbyclues.in