Safety Info

🛡️ Safety Information – Stay Safe While Selling Online

Your safety is our top priority.
Follow these important safety guidelines whenever you buy or sell old coins, notes, or collectibles online.
A few precautions can help protect your valuables, money, and personal information.


🔹 1. Protect Your Personal Information

  • Never share private details such as your home address, ID proofs, or bank account number.

  • Use only the in-app chat or contact options for communication.

  • Avoid sending sensitive information through SMS, WhatsApp, or email to unknown people.

🔐 Tip: Genuine buyers never ask for OTPs, passwords, or payment links.


🔹 2. Verify the Buyer Before Finalizing a Deal

Before meeting or shipping any coin:

  • Check the buyer’s profile and communication style.

  • Be cautious if someone offers a very high price immediately.

  • Avoid dealing with users who pressure you to “send fast” or “confirm now.”

👀 Tip: Trust your instincts — if something feels suspicious, stop the deal.


🔹 3. Meet in Safe, Public Places

If you plan to meet a buyer:

  • Choose a public location like a café, shopping mall, or bank area.

  • Avoid meeting at home or in isolated areas.

  • Take a friend or family member along if possible.

  • Carry only the coin or note you plan to sell — not your entire collection.

📍 Tip: Daytime meetings are always safer than late-night appointments.


🔹 4. Use Secure Payment Methods

  • Prefer cash on hand for local deals.

  • For online transactions, use verified payment apps or bank transfers only.

  • Avoid unknown wallet links or third-party payment pages.

  • Never share your UPI PIN or accept suspicious payment requests.

💰 Tip: Confirm payment received before handing over the item.


🔹 5. Avoid Fake or Counterfeit Buyers

Some fraudsters may send fake screenshots or confirmation messages.
Always:

  • Check your bank balance or payment app to confirm receipt.

  • Ignore any “refund links” or “security deposit” requests.

  • Report suspicious messages using the Report or Help option in the app.

⚠️ Tip: If it sounds too good to be true, it probably is.


🔹 6. Do Not Ship Without Confirmation

  • Ship your coin only after receiving full payment.

  • Use a trackable courier service and share tracking details with the buyer.

  • Avoid sending coins via unverified or unknown delivery persons.

📦 Tip: Keep a receipt or photo proof of the package for your records.


🔹 7. Beware of Scams and Fake Coin Buyers

Be cautious if:

  • The buyer asks to pay through unofficial links.

  • The person offers to “certify your coin” in exchange for payment.

  • You’re asked to click on any link for “verification” or “document upload.”

🚫 Tip: Report and block such users immediately.


🔹 8. Respect Legal and Ethical Rules

  • Sell only genuine, legally allowed coins and collectibles.

  • Do not list current currency, replicas, or banned items.

  • Stay updated on your local laws regarding the trade of antiques or coins.

⚖️ Tip: When in doubt, research or seek advice before listing rare or ancient items.


🔹 9. Keep Transaction Records

Always maintain:

  • Chat screenshots or email history with the buyer

  • Courier or delivery proofs

  • Payment confirmations

🧾 Tip: Records help resolve misunderstandings or disputes easily.


🔹 10. Report Suspicious Activity

If you notice any fake users, fraud attempts, or illegal listings:

  • Use the Report button in the app

  • Provide screenshots or message details if possible

  • The support team can review and take necessary action

🚨 Tip: Reporting helps protect you and the entire collector community.


Stay Smart. Stay Safe.

Selling old coins online is easy and rewarding — just stay alert and follow basic safety rules.
Your awareness is the best protection against scams or fraud.


💬 Need Assistance?

If you face any suspicious activity or payment issues, reach out through the Contact Us section in the app.


Be cautious. Be confident. Sell safely.
Protect your coins, your information, and your peace of mind.